Seat Plus FAQ

📆 When? You can try to obtain your SEAT Plus by bidding from ticket confirmation until 3 days before departure. If you prefer instant purchase, the option is open between 72h and 6h before takeoff.

❓How? Easy as pie! Access the service via the invitation email from French bee, through "Check in online" on our website, or on the dedicated "SEAT Plus" page.

Not all flights/passengers are systematically eligible. Availability depends on the flight occupancy rate.

➡️An email is sent to passengers eligible for the SEAT Plus offer: 

• A first email is sent 7 days before the flight’s departure
• A second email is sent 72 hours before departure

➡️ You can also check your flight’s eligibility on the “Check In Online” page or on the page dedicated to this offer.

All passengers may be eligible for the Seat Plus offer, with the exception of unaccompanied minors (UM) under the age of 12 and young passengers aged 12 to 18 for whom the UMZZ escort service has been booked, groups, passengers requiring special assistance (STCR), or passengers traveling with carry-on baggage on their seat (CBBG).

It is the price you are willing to pay, per passenger, in addition to the initial ticket, for free adjacent seats or a full row on your flight. 

Minimum and maximum values are applied for each flight.

➡️ Only accepted bids will be charged

• Bids are possible from the purchasing of your ticket up to 3 days before departure.
• Instant Purchase is available between 3 days and 6 hours before departure .

You can modify or cancel your bid as long as it hasn’t been accepted and up to 6 hours before the auction ends.

✅ Once the bid is accepted:

• You will receive a confirmation email
• Your card will be charged the amount of your bid or the immediate purchase price
• The offer can no longer be modified, cancelled, or transferred

 ❌ If your bid is not accepted:

• An email will be sent to you no later than 6 hours before departure
• No fees will be charged
• You retain your original reservation

You’ll be assigned adjacent seats or an entire row in Economy Class. Your seat assignment will be updated automatically, and you’ll receive a confirmation email.

⚠️  If you have already checked in online: Please go to the check-in counter at the airport. An agent will provide you with your updated boarding pass if necessary

No, your reserved seats do not appear individually on your boarding pass. However, to confirm that your option is active, the special code SBLK will be printed on it. 

🧘 Rest assured: these seats are locked in our system and cannot be selected by any other passenger.

Our cabin crew have access to the updated flight plan and will easily identify your comfort zone. For greater clarity on board, a visual indicator (such as a special headrest) may be placed on the seat.